Kodiak Saunas warrants that its saunas are free from defects in materials and workmanship under normal residential use for a period of one (2) year from the date of delivery to the original purchaser.

This warranty does not cover:

• Normal wear and tear, natural weathering, wood cracking, splitting, drying of knots, or other natural wood characteristics. Some water exposure may occur in rainfall; this is normal and does not compromise the wood.
• Stoves, heaters, controllers, or other accessories, which are covered under their respective manufacturer warranties. See Section 5 for stove warranty registration.
• Damage, defects, or performance issues caused by misuse, negligence, improper care, or failure to follow the Maintenance Requirements (4) .
• Any costs associated with electricians, plumbing, or other installation-related labor. These costs are the sole responsibility of the client.
• Structural or performance issues resulting from an improper, unstable, or shifting foundation. Saunas must be installed on a properly prepared, level, and stable surface.
• Reinstallation, relocation, or disassembly of the sauna after initial setup. Any such action voids the warranty.
• Repairs or modifications performed by any party not expressly authorized by Kodiak Saunas.

Kodiak Saunas shall not be liable for any indirect, incidental, or consequential damages arising from the misuse, improper operation, or failure to follow the recommended guidelines for use of our sauna products.

To maintain warranty coverage, the sauna must be maintained as outlined below:

• Strap Tightening: Inspect and gently tighten barrel straps regularly to prevent warping.
• Wood Care: Stain or finish the sauna every 3 years with a high-quality, exterior-grade product.
• Snow & Ice Management: Keep the roof clear of snow and ice during winter. Excessive accumulation may compromise structural integrity.
• Cleaning: Clean the interior periodically using mild soap and water. Avoid abrasive cleaners or harsh chemicals.
• Ventilation: Ventilate the sauna after each use to prevent mold and mildew.
• Seal Maintenance: Inspect silicone seals every 3–5 years and replace if signs of wear appear.

Failure to follow these guidelines may void the warranty.

• Provide proof of purchase to Kodiak Saunas customer support.
• Kodiak Saunas reserves the right to inspect the sauna before approving any warranty claim.
• Warranty coverage is limited to repair or replacement of defective parts at Kodiak Sauna’s discretion.
• Contact email : info@kodiaksaunas.ca

• All sauna heaters, controllers, and electrical components are covered exclusively by the manufacturer’s warranty.
• Kodiak Saunas will assist in documenting and submitting claims but final decisions rest solely with the manufacturer.
• Warranty coverage may be voided by improper installation or failure to follow manufacturer guidelines.

• Electrical installation must be completed by a licensed electrician chosen by the client.
• The electrician is solely responsible for wiring, breaker sizing, connections, and compliance with local codes.
• Installation must follow the manufacturer’s wiring diagrams and manuals.
• Kodiak Saunas is not liable for issues caused by installation errors.
• Any malfunctions traced to installation errors are not covered by the manufacturer warranty.
• Please retain your electrician's invoice, as it may be required for any warranty claims.

Kodiak Saunas will provide:

• Troubleshooting assistance via phone or email.
• Support in gathering and submitting information for manufacturer warranty claims.

Warranty Tips

• Save your proof of purchase, serial number, and electrician's info / invoice.
• Take photos of the stove after installation.
• Contact Kodiak Saunas for assistance with the warranty process if you run into any issues: info@kodiaksaunas.ca

Harvia Stove Registration

• Locate Serial Number: Silver sticker on the stove and packaging.
• Register Online: Harvia Warranty Registration
• Registration Deadline: Within 15 days of delivery. Late registration may void the warranty.
• Warranty Claim Process:
• Email: Email proof of purchase, photos, and videos documenting issues to info@sauna.ca
• They will provide you with a warranty form to fill out and submit.

HUUM Stove Registration

• Automatic Warranty: No registration required.
• Warranty Claim Process:

1. Email proof of purchase, photos, and videos documenting issues to info@bsaunas.com
2. All approvals issued by HUUM; BSaunas acts as a liaison only.
3. Initial troubleshooting may be conducted via email prior to formal approval.

Homecraft Stove Registration

• Automatic Warranty: No registration required.
• Warranty Claim Process:
• Email proof of purchase, serial number, photos, and videos documenting issues to warranty@homecraftsaunas.com
• Serial numbers can be found on the stove heating label at the bottom of the stove.

SaunaCore Stove Registration

• Automatic Warranty: No registration required.
• Warranty Claim Process:
• Complete their technical support form below and include a photo of your serial plate
• https://saunacore.com/contact/